Terms and conditions

1. Who operates TIB

TIB — The Invisible Bridge is operated by Mihai Morariu · Empresario individual · NIF X9002058L · Calle Padre José Aguirre, 5, 26500 Calahorra, La Rioja, España.

TIB is not a limited company: the holder operates as a sole trader.

2. What TIB is and who it is for

TIB organises commercial information and proposes sales actions. It is intended for professionals and businesses, not for consumers acting outside a professional activity.

To use TIB you must have legal capacity to contract and to act on behalf of the business you represent.

3. Account, workspace and roles

You are responsible for the accuracy of your details, for keeping your credentials safe and for activity carried out with your account.

A workspace supports up to 15 active users, including the owner. The owner manages invitations, roles and removals.

4. Acceptable use

You may not use TIB for unlawful purposes, to attempt to access other users' data, to circumvent technical limits, or to upload content you have no legal basis to process.

5. Your content and third-party data

You keep ownership of the data you enter. You grant us only the permissions needed to provide the service.

When you enter third-party data (contacts, emails, notes, recordings), you are responsible for having a legal basis and for informing those people where the law requires it.

6. Recordings and transcripts

TIB lets you record voice notes and meetings and generate transcripts. Whether recording a conversation is lawful depends on the country and the people involved: checking this and, where applicable, informing or asking permission is your responsibility.

7. Automated features

Summaries, recommendations and email drafts support your decision, are generated automatically and may contain errors. Review them before use. TIB does not guarantee commercial results.

8. Three-month free trial

New workspaces get three months of trial with no card. No payment method is requested and no automatic charge occurs when it ends.

When the trial ends, access becomes limited until you subscribe. Your data is not deleted because the trial ended.

If you want to start paying before the trial ends, you can activate a plan voluntarily by expressly confirming the start of billing. Subscriptions are never duplicated.

9. Prices, subscription and renewal

Standard plan: €49/month or €468/year for the first licence.

Founder offer, applicable only to the first licence and only to eligible workspaces: €29/month for the first 12 monthly payments actually made and €49/month thereafter; or €290 for the first paid year and €468/year on later renewals. Free trial months do not count as payments.

Additional licences are priced per licence according to the seat position: seats 2–5, €39/month or €390/year; seats 6–10, €34/month or €340/year; seats 11–15, €29/month or €290/year. Pricing is progressive: each band is charged only for its own licences.

Published prices are final amounts with tax included in the markets configured that way. The applicable tax rate depends on your country and is broken down on the invoice.

The subscription renews automatically for equal periods until you cancel. You may cancel at any time and keep access until the end of the period already invoiced. Cancelling prevents future renewals and is not in itself a refund.

10. Who sells and invoices you

Payments are processed through Paddle, acting as merchant of record for the transaction: it issues the invoice and handles the collection and any indirect taxes for that sale.

The software is provided and operated by the holder named above. Paid subscriptions are available in the territories supported by Paddle; we cannot guarantee availability in countries Paddle restricts.

11. Availability and service changes

We work to keep the service available, but interruptions may occur due to maintenance, incidents or causes beyond our control. We may improve or change features; if a change materially reduces what you subscribed to, we will tell you.

12. Suspension, termination and your data

We may suspend or close an account that breaches these terms or the law, giving notice where reasonably possible.

You can ask us to delete your account and data. There is currently no automatic time-based deletion: removal happens on request, except for what we must keep for legal or accounting reasons.

13. Liability

The service is provided with professional diligence, without warranting it is error-free. We are not liable for indirect damages, lost opportunities or loss of profit.

Nothing here excludes liability that cannot be limited by law, such as wilful misconduct or gross negligence.

14. Governing law and complaints

These terms are governed by Spanish law, without prejudice to mandatory rights you may have in your country of residence. Before going to court, write to us: we will try to resolve it directly.

15. Changes to these terms

If we change them, we will publish the new version with its effective date and notify you when the change is material.